Support

Help with Keepstone.

For bugs, purchase questions, privacy requests, or general support, email the developer directly.

Email support

Contact

Email: keepstone.app@icloud.com

Please include your iOS version, Keepstone version, and a short description of the issue.

Common topics

  • Creating, sealing, and unlocking memories.
  • Exporting memories or restoring from backup.
  • Supporter Pack purchase questions.
  • Privacy, data, and account questions.

Purchases

Keepstone offers an optional one-time Supporter Pack for $0.99. Payments, refunds, and receipts are handled by Apple through the App Store.

Response expectations

Keepstone is independently developed. Support messages are reviewed as soon as practical, with privacy and data-loss issues prioritized.